Revenue Cycle
August 6, 2026
Senior Living’s AI-Powered Revenue OS
Revenue on Autopilot
Faster payments, accurate claims, and cash you can count on, automatically. Purpose-built for AL and SNF operators.
Trusted by Leading Operators and Partners
A Smarter Revenue Foundation
Admissions
Screen Before You Commit
Know a resident's financial runway, payer status, and risk profile before the bed is offered — without slowing your admissions process.
Run background checks, verify Medicaid eligibility, and model asset runway alongside your clinical assessment.
No surprises at month six. No bad debt discovered on the aging report.
Private Payments
Modernize Your Payment Operations
Replace paper checks and manual follow-up with intelligent payment operations built for senior living.
Automated reminders, flexible digital payments, and family-facing support help communities collect faster, reduce DSO, and free up staff time.
Less chasing payments, more focused care.
End-to-End RCM
Get Paid for the Care You Delivered
Sunbound covers the full revenue cycle from eligibility, insurance discovery, prior authorization, claim construction and validation, claim submission to payers, denial management, appeals, timely filing, and payment posting and reconciliation.
Our AI-powered system flags claims with any potential issues upfront, analyzes denials to maximize performance, and ensure claims are built accurately the first time.
Paired with Sunbound’s team of experts, someone is always there to handle any complex exceptions.
Admissions
Screen Before You Commit
Know a resident's financial runway, payer status, and risk profile before the bed is offered — without slowing your admissions process.
Run background checks, verify Medicaid eligibility, and model asset runway alongside your clinical assessment.
No surprises at month six. No bad debt discovered on the aging report.
Private Payments
Modernize Your Payment Operations
Replace paper checks and manual follow-up with intelligent payment operations built for senior living.
Automated reminders, flexible digital payments, and family-facing support help communities collect faster, reduce DSO, and free up staff time.
Less chasing payments, more focused care.
End-to-End RCM
Get Paid for the Care You Delivered
Sunbound covers the full revenue cycle from eligibility, insurance discovery, prior authorization, claim construction and validation, claim submission to payers, denial management, appeals, timely filing, and payment posting and reconciliation.
Our AI-powered system flags claims with any potential issues upfront, analyzes denials to maximize performance, and ensure claims are built accurately the first time.
Paired with Sunbound’s team of experts, someone is always there to handle any complex exceptions.
Taking Care of Senior Care
"Sunbound has made a real difference in how our teams operate day to day. It’s reduced the administrative load, improved efficiency and allowed our staff to stay focused on our residents."
Heidi Royter
President and CEO
“We’ve transformed our payment operations while making it easier for families to focus on what matters most: their loved one’s care.”
Shane Herlet
Co-CEO
"Partnering with Sunbound aligns perfectly with our strategy to support our operator partners through innovative technology solutions."
Matthew Gourmand
President
“Our billing accountants used to spend two business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks.”
Samantha Spino
Chief Accounting Officer
“The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it.”
Mike Eby
CFO
"Our ROI has improved through Sunbound's collection efforts and just as important, the Sunbound team is incredible to work with and truly delivers on what they promise."
Heidi Royter
President and CEO
"Sunbound has already demonstrated significant value for senior living communities within our portfolio, and we believe this investment will further enhance the performance and competitiveness of our operator partners."
Matthew Gourmand
President
One System. Shared Results.
Predictable Cash Flow Every Month
Fragmented receivables make cash flow hard to forecast, limiting the ability to recognize risk and act early.
Sunbound turns payments and claims into a single, predictable system. Reduce DSO, lower bad debt, and give finance leaders clearer, more reliable forecasts month after month.
99%+
Net Collection Rate
Operational Consistency at Scale
As organizations grow, inconsistent payment and claims processes slow teams down.
Sunbound standardizes how payments and claims run across every community, streamlining workflows to improve efficiency and create a more consistent experience for families and residents.
40+
Hours Reclaimed Per Month
Visibility Across Every Community
Limited visibility into payments and claims makes it hard to understand performance across a region.
Sunbound gives regional leaders a clear, consistent view across all communities. Make it easier to spot issues early, answer questions with confidence, and drive consistent results.
96%+
First-Pass Acceptance Rate
Cleaner Data. Faster Close.
Manual payments and claims require constant follow-up, delaying month-end closes.
Sunbound centralizes payments and claims workflows into a single source of truth, giving accounting teams cleaner, more reliable data for consistently faster, on-time closes.
90%+
Average Census Paying
More Time for Care
Payment questions and billing follow-up pull staff into difficult conversations and away from residents.
Sunbound’s support team handles family payment questions directly, reducing manual follow-up and day-to-day interruptions. Empower your community staff to stay focused on residents while families get clear answers.
99%+
Family Satisfaction Rate
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Finance Leaders
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Predictable Cash Flow Every Month
Fragmented receivables make cash flow hard to forecast, limiting the ability to recognize risk and act early.
Sunbound turns payments and claims into a single, predictable system. Reduce DSO, lower bad debt, and give finance leaders clearer, more reliable forecasts month after month.
99%+
Net Collection Rate
Operational Consistency at Scale
As organizations grow, inconsistent payment and claims processes slow teams down.
Sunbound standardizes how payments and claims run across every community, streamlining workflows to improve efficiency and create a more consistent experience for families and residents.
40+
Hours Reclaimed Per Month
Visibility Across Every Community
Limited visibility into payments and claims makes it hard to understand performance across a region.
Sunbound gives regional leaders a clear, consistent view across all communities. Make it easier to spot issues early, answer questions with confidence, and drive consistent results.
96%+
First-Pass Acceptance Rate
Cleaner Data. Faster Close.
Manual payments and claims require constant follow-up, delaying month-end closes.
Sunbound centralizes payments and claims workflows into a single source of truth, giving accounting teams cleaner, more reliable data for consistently faster, on-time closes.
90%+
Average Census Paying
More Time for Care
Payment questions and billing follow-up pull staff into difficult conversations and away from residents.
Sunbound’s support team handles family payment questions directly, reducing manual follow-up and day-to-day interruptions. Empower your community staff to stay focused on residents while families get clear answers.
99%+
Family Satisfaction Rate
Predictable Cash Flow at Scale
Maplewood Senior Living had built an impressive portfolio of 17 communities across six states, but their payment operations hadn't kept pace with their growth.
Partnering with Sunbound, Maplewood streamlined how payments were collected, processed, and reconciled, allowing them to reclaim five full business days each month, and creating predictable, reliable cash flow across all communities.
87.5% reduction in paper check payments
On-time payments improved from 75% → 93%
Staff reclaimed 5 days per month
Electronic payment reached 99% adoption across communities
Centralized financial operations to improve efficiency
Everyday Challenges Solved
Stop guessing when revenue will arrive
Create consistent timing across private payments and claims so cash flow becomes something you can plan around every month.
Reduce denials before they happen
AI-powered eligibility verification means cleaner claims on submit so your Medicare and Medicaid reimbursements arrive faster and with fewer surprises.
Stop bad debt before it starts
Improve digital payment adoption and submit claims accurately the first time, so fewer balances age out and you collect the revenue for the care you provided, on-time.
Remove manual steps that slow teams down
Centralize daily payment and claims work so staff spend less time on follow-up and more time on what matters.
Stop flying blind on performance
Unify data into a single, real-time view that replaces spreadsheets with clear dashboards and gives leaders the insight needed to act with confidence.
Advantage
Purpose-built for skilled nursing and senior living’s revenue challenges.
One connected system for payments, claims, and cash flow.
Clarity, predictability, and efficiency across all revenue streams.
Purpose-built for senior living’s revenue challenges.
One connected system for payments, claims, and cash flow.
Admissions
AI Risk Screening
30s
Viability in Seconds
Private Payments
Faster Payments
95%+
On-Time
Payments
Payments
End-to-End RCM
Product + Service
99%+
Net Collection Rate
Nationwide Coverage
$1B+
Payments Processed Annually
40k+
Family Interactions Annually
45
States Served
No Alaska or Hawaii communities (yet)
